Factors that Determine the Satisfaction of Classes Taught in English in Japan : A Fundamental Analysis of 9 Years of Class Evaluations by International Students

ニホン　ニ　オケル　エイゴ　ジュギョウ　ニ　タイスル　マンゾクド　リュウガクセイ　ニ　ヨル　9ネンカン　ノ　ジュギョウ　ヒョウカ　アンケート　ノ　ブンセキ　ヲ　チュウシン　ニ

ナカノ, リョウコ

Nakano, Ryoko

伊藤, 駿

イトウ, シュン

Ito, Shun

近藤, 佐知彦

コンドウ, サチヒコ

Kondo, Sachihiko

オオサカ　ダイガク　ニンゲン　カガク　ケンキュウカ　フゾク　ミライ　キョウソウ　センター

学生による授業評価

授業満足度

留学生

Classes taught in English

class evaluation by students

student satisfaction of searching

international students

Research Article

This study investigates the effects of instructors’ appropriate answers to questions from students on student satisfaction of classes taught in English at “K University” in Japan by analyzing class evaluations completed by international students. Furthermore, other factors such as interactions with Japanese students during classes, the teachers’ English understandability, contributions to the classes by teaching assistant (TA), and well-constructed class plans, were also examined regarding satisfaction of the classes. Class evaluations were conducted twice each semester as mid-term and term-end evaluations for 9 years: from 2010 to 2018. A total of 9,672 students in 382 classes completed evaluation questionnaires. Analyses of these questionnaires, using a correlation analysis and a multiple variable regression analysis, revealed that the factors of instructors’ appropriate answers to questions from students have a significant relationship on student satisfaction of classes. Moreover, interaction with Japanese students, the understandability of the teachers’ English and well-constructed class plans were also influential factors on class satisfaction. However, on the other hand, contributions by the teaching assistant showed no relationship to class satisfaction. In conclusion, this paper suggests that even teachers who are less confidence in English communication were still able to receive positive results of class satisfaction by trying to answer students’ questions appropriately, providing opportunities to interact with Japanese students, putting emphasis on communication with students, using understandable English with moderate voice volume, and well-constructed classes.

伊藤, 駿

近藤, 佐知彦