Having Different Dialog Roles in Telecommunication by Using Two Teleoperated Robots Reduces an Operator’s Guilt

Nozawa, Reina; Sakai, Kazuki; Kawata, Megumi; Ishiguro, Hiroshi; Yoshikawa, Yuichiro

doi:https://doi.org/10.1007/s12369-024-01125-1

Having Different Dialog Roles in Telecommunication by Using Two Teleoperated Robots Reduces an Operator’s Guilt

Nozawa, Reina; Sakai, Kazuki; Kawata, Megumi et al.

International Journal of Social Robotics, 2024, 16(4), 763-773

アクセス数:37件（2025-04-07 08:16 集計）

固定URL: https://hdl.handle.net/11094/95729

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タイトル	Having Different Dialog Roles in Telecommunication by Using Two Teleoperated Robots Reduces an Operator’s Guilt
著者	著者名 Nozawa, Reina
	NRID 1000080879445 1000080879445 researchmap permalink sakaikazuki sakaikazuki Scopus Author ID 57205401423 57205401423 著者名 Sakai, Kazuki
	NRID 1000030914212 1000030914212 researchmap permalink mgkw mgkw Scopus Author ID 57204581259 57204581259 著者名 Kawata, Megumi
	NRID 1000010232282 1000010232282 researchmap permalink read0013747 read0013747 Scopus Author ID 26643316500 26643316500 著者名 Ishiguro, Hiroshi
	NRID 1000060418530 1000060418530 researchmap permalink yuichiroyoshikawa yuichiroyoshikawa Scopus Author ID 7201413552 7201413552 著者名 Yoshikawa, Yuichiro
キーワード等	Assisting robot operator
	Cybernetic avatar
	Multiple robots
	Tele-communication robot
	Tele-communication support
内容	The version of record of this article, first published in International Journal of Social Robotics, is available online at Publisher’s website: https://doi.org/10.1007/s12369-024-01125-1.
抄録	In recent years, applications of social robots as the operator’s avatar have been widely studied for remote conversation with rich nonverbal information. Having another side-participant robot beside the avatar robot of the operator was found to be effective for providing long-lasting backchannels to the interlocutor. The side-participant robot is also expected to play a role in assisting human participation in multiparty conversations. However, such a focus has not been applied to remote conversations with multiple robots. Here, we propose a multiple-robot telecommunication system with which the operator can use a side-participant robot to assist conversation that is developed by the operator through the main speaker robot to verify its effectiveness. In the laboratory experiment where the subjects were made to feel stressed by being forced to provide rude questions to the interlocutor, the proposed system was shown to reduce guilt and to improve the overall mood of operators. The result encourages the application of a multi robot remote conversation system to allow the user to participate in remote conversations with less anxiety of potential failure in maintaining the conversation.
出版者	Springer Science and Business Media B.V.
収録物名	International Journal of Social Robotics
巻(号)	16(4)
ページ	763-773
刊行年月	2024-04-10
言語	英語
ハンドルURL	https://hdl.handle.net/11094/95729
PISSN	18754791
eISSN	18754805
関連情報 (isIdenticalTo)	DOI (出版社版) https://doi.org/10.1007/s12369-024-01125-1
アクセス権	open access
権利情報	This article is licensed under a Creative Commons Attribution 4.0 International License.
出版タイプ	Version of Record
カテゴリ	学術雑誌論文 Journal Article

資源タイプ	学術雑誌論文
ローカル資源タイプ	学術雑誌論文
DCMI資源タイプ	text
DCTERMS.bibliographicCitation	International Journal of Social Robotics. 2024, 16(4), p. 763-773
DC.title	Having Different Dialog Roles in Telecommunication by Using Two Teleoperated Robots Reduces an Operator’s Guilt
DC.creator	Nozawa, Reina
	Sakai, Kazuki
	Kawata, Megumi
	Ishiguro, Hiroshi
	Yoshikawa, Yuichiro
DC.publisher	Springer Science and Business Media B.V.
DC.language' scheme='DCTERMS.RFC1766	英語
DC.type' scheme='DCTERMS.DCMIType	text
DCTERMS.issued' scheme='DCTERMS.W3CDTF	2024-04-10
DC.identifier	https://doi.org/10.1007/s12369-024-01125-1
DC.subject	Assisting robot operator
	Cybernetic avatar
	Multiple robots
	Tele-communication robot
	Tele-communication support
DC.description	The version of record of this article, first published in International Journal of Social Robotics, is available online at Publisher’s website: https://doi.org/10.1007/s12369-024-01125-1.
DCTERMS.abstract	In recent years, applications of social robots as the operator’s avatar have been widely studied for remote conversation with rich nonverbal information. Having another side-participant robot beside the avatar robot of the operator was found to be effective for providing long-lasting backchannels to the interlocutor. The side-participant robot is also expected to play a role in assisting human participation in multiparty conversations. However, such a focus has not been applied to remote conversations with multiple robots. Here, we propose a multiple-robot telecommunication system with which the operator can use a side-participant robot to assist conversation that is developed by the operator through the main speaker robot to verify its effectiveness. In the laboratory experiment where the subjects were made to feel stressed by being forced to provide rude questions to the interlocutor, the proposed system was shown to reduce guilt and to improve the overall mood of operators. The result encourages the application of a multi robot remote conversation system to allow the user to participate in remote conversations with less anxiety of potential failure in maintaining the conversation.
DC.rights	This article is licensed under a Creative Commons Attribution 4.0 International License.
DC.format	95729
citation_title	Having Different Dialog Roles in Telecommunication by Using Two Teleoperated Robots Reduces an Operator’s Guilt
citation_author	Nozawa, Reina
	Sakai, Kazuki
	Kawata, Megumi
	Ishiguro, Hiroshi
	Yoshikawa, Yuichiro
citation_publisher	Springer Science and Business Media B.V.
citation_language	英語
citation_date	2024-04-10
citation_journal_title	International Journal of Social Robotics
citation_volume	16
citation_issue	4
citation_firstpage	763
citation_lastpage	773
citation_doi	https://doi.org/10.1007/s12369-024-01125-1
citation_public_url	https://hdl.handle.net/11094/95729

Having Different Dialog Roles in Telecommunication by Using Two Teleoperated Robots Reduces an Operator’s Guilt

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