Interpersonal processes on Computer-Mediated Communication : The interpretation of verbal messages and the competitive responses

CMC ノ ソウゴ サヨウ カテイ ゲンゴ メッセージ ノ カイシャク ト タイケツテキ ハンノウ

ササキ, ミカ

Sasaki, Mika

八田, 武俊

ハッタ, タケトシ

Hatta, Taketoshi

大渕, 憲一

オオブチ, ケンイチ

Ohbuchi, Ken-ichi

オオサカ ダイガク ダイガクイン ニンゲン カガク ケンキュウカ タイジン シャカイ シンリガク ケンキュウシツ

言語メッセージ

意図帰属

感情

行動

Verbal Messages

attribution of intentions

emotional responses

behavioral responses

This study attempted to examine how verbal messages in CMC influenced the quality of responses. Thirty university students(20 males and 10 females, ranged from 18 to 23 years old) communicated with a female confederate whose hostility was manipulated. They rated their feelings, and inferred her intentions. Two trained raters coded the participant's verbal responses. The result indicated that her hostile verbal messages induced participant's competitive attributions and responses, and that her friendly messages increased cooperative ones. It revealed that the quality of intents within the verbal messages influenced the perceptual and behavioral responses in CMC, as we found in the experiment on the phone. However, it was not clear his behavioral responses were mediated by his attribution of hostility and activated affects.

八田, 武俊

大渕, 憲一