Design Guidelines for Developing Systems for Dialogue System Competitions

Komatani, Kazunori; Takeda, Ryu; Nakashima, Keisuke; Nakano, Mikio

doi:https://doi.org/10.1007/978-981-19-5538-9_11

Design Guidelines for Developing Systems for Dialogue System Competitions

Komatani, Kazunori; Takeda, Ryu; Nakashima, Keisuke et al.

Lecture Notes in Electrical Engineering, 2022, 943, 161-177

アクセス数:88件（2025-03-20 06:57 集計）

固定URL: https://hdl.handle.net/11094/90021

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タイトル	Design Guidelines for Developing Systems for Dialogue System Competitions
著者	NRID 1000040362579 1000040362579 ORCID 0000-0002-6052-600X 0000-0002-6052-600X researchmap permalink komatani komatani Scopus Author ID 35577813100 35577813100 著者名 Komatani, Kazunori
	NRID 1000020749527 1000020749527 researchmap permalink rtakeda rtakeda Scopus Author ID 14046031200 14046031200 著者名 Takeda, Ryu
	著者名 Nakashima, Keisuke
	著者名 Nakano, Mikio
内容	This version of the article has been accepted for publication, after peer review (when applicable) and is subject to Springer Nature’s AM terms of use, but is not the Version of Record and does not reflect post-acceptance improvements, or any corrections. The Version of Record is available online at: https://doi.org/10.1007/978-981-19-5538-9_11.
抄録	Because dialogue system development involves a variety of factors and requires multifaceted consideration, design guidelines for such development would be helpful. Although a neural-based approach can be used, it requires a vast amount of dialogue data, which would take too much effort to collect in the case of a system for a specific, fixed-length dialogue. Furthermore, the system design should explicitly consider errors in automatic speech recognition and language understanding, because they degrade the user impression and are inevitable when the system talks with general users. Accordingly, we propose design guidelines for developing such dialogue systems. Systems developed with the aid of these guidelines took first place in two dialogue system competitions: the situation track of the second Dialogue System Live Competition and a pre-preliminary contest of the Dialogue Robot Competition. Our proposed design guidelines are to: (1) make the system take initiative, (2) prevent dialogue flows from relying too much on user utterances, and (3) include in utterances that the system understands what the user said. We describe details and examples for the systems designed for each of the two competitions.
会議情報	会議名 International Workshop on Spoken Dialogue System Technology, IWSDS 2021 回次 12 主催機関 Chinese and Oriental Languages Information Processing Society 開催期間 November 15th to November 17th, 2021 開催会場 Online 開催地 Singapore
出版者	Springer Nature
収録物名	Lecture Notes in Electrical Engineering
巻(号)	943
ページ	161-177
刊行年月	2022-11-01
言語	英語
ハンドルURL	https://hdl.handle.net/11094/90021
PISSN	18761100
eISSN	18761119
関連情報 (isVersionOf)	DOI (出版社版) https://doi.org/10.1007/978-981-19-5538-9_11
関連情報 (isPartOf)	ISBN 9789811955402
関連情報 (isPartOf)	ISBN 9789811955389
アクセス権	open access
出版タイプ	Accepted Manuscript
カテゴリ	会議発表論文 Conference Paper

資源タイプ	会議発表論文
ローカル資源タイプ	会議発表論文
DCMI資源タイプ	text
DCTERMS.bibliographicCitation	Lecture Notes in Electrical Engineering. 2022, 943, p. 161-177
DC.title	Design Guidelines for Developing Systems for Dialogue System Competitions
DC.creator	Komatani, Kazunori
	Takeda, Ryu
	Nakashima, Keisuke
	Nakano, Mikio
DC.publisher	Springer Nature
DC.language' scheme='DCTERMS.RFC1766	英語
DC.type' scheme='DCTERMS.DCMIType	text
DCTERMS.issued' scheme='DCTERMS.W3CDTF	2022-11-01
DC.identifier	https://doi.org/10.1007/978-981-19-5538-9_11
DC.description	This version of the article has been accepted for publication, after peer review (when applicable) and is subject to Springer Nature’s AM terms of use, but is not the Version of Record and does not reflect post-acceptance improvements, or any corrections. The Version of Record is available online at: https://doi.org/10.1007/978-981-19-5538-9_11.
DCTERMS.abstract	Because dialogue system development involves a variety of factors and requires multifaceted consideration, design guidelines for such development would be helpful. Although a neural-based approach can be used, it requires a vast amount of dialogue data, which would take too much effort to collect in the case of a system for a specific, fixed-length dialogue. Furthermore, the system design should explicitly consider errors in automatic speech recognition and language understanding, because they degrade the user impression and are inevitable when the system talks with general users. Accordingly, we propose design guidelines for developing such dialogue systems. Systems developed with the aid of these guidelines took first place in two dialogue system competitions: the situation track of the second Dialogue System Live Competition and a pre-preliminary contest of the Dialogue Robot Competition. Our proposed design guidelines are to: (1) make the system take initiative, (2) prevent dialogue flows from relying too much on user utterances, and (3) include in utterances that the system understands what the user said. We describe details and examples for the systems designed for each of the two competitions.
DC.format	90021
citation_title	Design Guidelines for Developing Systems for Dialogue System Competitions
citation_author	Komatani, Kazunori
	Takeda, Ryu
	Nakashima, Keisuke
	Nakano, Mikio
citation_publisher	Springer Nature
citation_language	英語
citation_date	2022-11-01
citation_journal_title	Lecture Notes in Electrical Engineering
citation_volume	943
citation_firstpage	161
citation_lastpage	177
citation_doi	https://doi.org/10.1007/978-981-19-5538-9_11
citation_public_url	https://hdl.handle.net/11094/90021

Design Guidelines for Developing Systems for Dialogue System Competitions

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