Having Different Dialog Roles in Telecommunication by Using Two Teleoperated Robots Reduces an Operator’s Guilt

Nozawa, Reina; Sakai, Kazuki; Kawata, Megumi et al.

International Journal of Social Robotics, 2024, 16(4), 763-773

Number of Access:574（2025-08-01 19:36 Counts）

Identifier to cite or link to this item: https://hdl.handle.net/11094/95729

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Title
Having Different Dialog Roles in Telecommunication by Using Two Teleoperated Robots Reduces an Operator’s Guilt
Creator
CreatorName
Nozawa, Reina
NRID
1000080879445 1000080879445
researchmap permalink
sakaikazuki sakaikazuki
Scopus Author ID
57205401423 57205401423
CreatorName
Sakai, Kazuki
NRID
1000030914212 1000030914212
researchmap permalink
mgkw mgkw
Scopus Author ID
57204581259 57204581259
CreatorName
Kawata, Megumi
NRID
1000010232282 1000010232282
researchmap permalink
read0013747 read0013747
Scopus Author ID
26643316500 26643316500
ORCID
0000-0002-0805-7648 0000-0002-0805-7648
CreatorName
Ishiguro, Hiroshi
NRID
1000060418530 1000060418530
researchmap permalink
yuichiroyoshikawa yuichiroyoshikawa
Scopus Author ID
7201413552 7201413552
CreatorName
Yoshikawa, Yuichiro
Subject
Assisting robot operator
Cybernetic avatar
Multiple robots
Tele-communication robot
Tele-communication support
Description
The version of record of this article, first published in International Journal of Social Robotics, is available online at Publisher’s website: https://doi.org/10.1007/s12369-024-01125-1.
Abstract
In recent years, applications of social robots as the operator’s avatar have been widely studied for remote conversation with rich nonverbal information. Having another side-participant robot beside the avatar robot of the operator was found to be effective for providing long-lasting backchannels to the interlocutor. The side-participant robot is also expected to play a role in assisting human participation in multiparty conversations. However, such a focus has not been applied to remote conversations with multiple robots. Here, we propose a multiple-robot telecommunication system with which the operator can use a side-participant robot to assist conversation that is developed by the operator through the main speaker robot to verify its effectiveness. In the laboratory experiment where the subjects were made to feel stressed by being forced to provide rude questions to the interlocutor, the proposed system was shown to reduce guilt and to improve the overall mood of operators. The result encourages the application of a multi robot remote conversation system to allow the user to participate in remote conversations with less anxiety of potential failure in maintaining the conversation.
Publisher
Springer Science and Business Media B.V.
Source Title
International Journal of Social Robotics
Volume (Issue)
16(4)
Page
763-773
Date of Issued
2024-04-10
Language
English
Handle URL
https://hdl.handle.net/11094/95729
PISSN
18754791
eISSN
18754805
Relation.isIdenticalTo
DOI (Publisher Version)
https://doi.org/10.1007/s12369-024-01125-1
Access Rights
open access
CopyRight
This article is licensed under a Creative Commons Attribution 4.0 International License.
oaire:version
Version of Record
Category
学術雑誌論文 Journal Article