Impact of Table-Top Robots on Questionnaire Response Rates at a Science Museum

Natori, Taiga; Iio, Takamasa; Yoshikawa, Yuichiro et al.

International Journal of Social Robotics, 2025, 733078

Number of Access:470（2025-08-14 02:52 Counts）

Identifier to cite or link to this item: https://hdl.handle.net/11094/101003

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Title
Impact of Table-Top Robots on Questionnaire Response Rates at a Science Museum
Creator
CreatorName
Natori, Taiga
NRID
1000070642958 1000070642958
CreatorName
Iio, Takamasa
NRID
1000060418530 1000060418530
researchmap permalink
yuichiroyoshikawa yuichiroyoshikawa
Scopus Author ID
7201413552 7201413552
CreatorName
Yoshikawa, Yuichiro
NRID
1000010232282 1000010232282
ORCID
0000-0002-0805-7648 0000-0002-0805-7648
researchmap permalink
read0013747 read0013747
Scopus Author ID
26643316500 26643316500
CreatorName
Ishiguro, Hiroshi
Subject
Field trial
Human–robot interaction
Service robot
Social robot
Description
The version of record of this article, first published in International Journal of Social Robotics, is available online at Publisher’s website: https://doi.org/10.1007/s12369-025-01229-2
Abstract
To facilitate the integration of robot applications in real environments, evaluating whether or how much the presence of a robot entity influences human behavior is important. In addition, it is necessary to evaluate the influence of voice-only systems, which can be implemented more easily than robots. Therefore, in this study, we conducted two experiments to evaluate the visitor behavior at a science museum when requested to respond to a questionnaire under one of three different conditions (Robot, Audio, or None). The results indicated that using the robot improved the response rate more than using the audio alone or with no intervention. Audio intervention also increased the response rate compared with no intervention. While the robots increased their number of responses, there was a trend toward an increase in emotional responses rather than opinions in the free-response descriptions. These results are important for promoting the future use of robots.
Publisher
Springer Science and Business Media B.V.
Source Title
International Journal of Social Robotics
Page
733078
Date of Issued
2025-03-01
Language
English
Handle URL
https://hdl.handle.net/11094/101003
PISSN
18754791
eISSN
18754805
Relation.isIdenticalTo
DOI (Publisher Version)
https://doi.org/10.1007/s12369-025-01229-2
Access Rights
open access
CopyRight
This article is licensed under a Creative Commons Attribution 4.0 International License.
oaire:version
Version of Record
Category
学術雑誌論文 Journal Article