Design Guidelines for Developing Systems for Dialogue System Competitions

Komatani, Kazunori; Takeda, Ryu; Nakashima, Keisuke; Nakano, Mikio

doi:https://doi.org/10.1007/978-981-19-5538-9_11

Design Guidelines for Developing Systems for Dialogue System Competitions

Komatani, Kazunori; Takeda, Ryu; Nakashima, Keisuke et al.

Lecture Notes in Electrical Engineering, 2022, 943, 161-177

Number of Access:544（2025-08-15 22:51 Counts）

Identifier to cite or link to this item: https://hdl.handle.net/11094/90021

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Title	Design Guidelines for Developing Systems for Dialogue System Competitions
Creator	NRID 1000040362579 1000040362579 ORCID 0000-0002-6052-600X 0000-0002-6052-600X researchmap permalink komatani komatani Scopus Author ID 35577813100 35577813100 CreatorName Komatani, Kazunori
	NRID 1000020749527 1000020749527 researchmap permalink rtakeda rtakeda Scopus Author ID 14046031200 14046031200 CreatorName Takeda, Ryu
	CreatorName Nakashima, Keisuke
	CreatorName Nakano, Mikio
Description	This version of the article has been accepted for publication, after peer review (when applicable) and is subject to Springer Nature’s AM terms of use, but is not the Version of Record and does not reflect post-acceptance improvements, or any corrections. The Version of Record is available online at: https://doi.org/10.1007/978-981-19-5538-9_11.
Abstract	Because dialogue system development involves a variety of factors and requires multifaceted consideration, design guidelines for such development would be helpful. Although a neural-based approach can be used, it requires a vast amount of dialogue data, which would take too much effort to collect in the case of a system for a specific, fixed-length dialogue. Furthermore, the system design should explicitly consider errors in automatic speech recognition and language understanding, because they degrade the user impression and are inevitable when the system talks with general users. Accordingly, we propose design guidelines for developing such dialogue systems. Systems developed with the aid of these guidelines took first place in two dialogue system competitions: the situation track of the second Dialogue System Live Competition and a pre-preliminary contest of the Dialogue Robot Competition. Our proposed design guidelines are to: (1) make the system take initiative, (2) prevent dialogue flows from relying too much on user utterances, and (3) include in utterances that the system understands what the user said. We describe details and examples for the systems designed for each of the two competitions.
Conference Information	Conference Name International Workshop on Spoken Dialogue System Technology, IWSDS 2021 Conference Sequence 12 Conference Sponsor Chinese and Oriental Languages Information Processing Society Conference Date November 15th to November 17th, 2021 Conference Venue Online Conference Place Singapore
Publisher	Springer Nature
Source Title	Lecture Notes in Electrical Engineering
Volume (Issue)	943
Page	161-177
Date of Issued	2022-11-01
Language	English
Handle URL	https://hdl.handle.net/11094/90021
PISSN	18761100
eISSN	18761119
Relation.isVersionOf	DOI (Publisher Version) https://doi.org/10.1007/978-981-19-5538-9_11
Relation.isPartOf	ISBN 9789811955402
Relation.isPartOf	ISBN 9789811955389
Access Rights	open access
oaire:version	Accepted Manuscript
Category	会議発表論文 Conference Paper

Resource Type	conference paper
Local Type	Conference Paper
DCMI Type	Text
DCTERMS.bibliographicCitation	Lecture Notes in Electrical Engineering. 2022, 943, p. 161-177
DC.title	Design Guidelines for Developing Systems for Dialogue System Competitions
DC.creator	Komatani, Kazunori
	Takeda, Ryu
	Nakashima, Keisuke
	Nakano, Mikio
DC.publisher	Springer Nature
DC.language' scheme='DCTERMS.RFC1766	English
DC.type' scheme='DCTERMS.DCMIType	Text
DCTERMS.issued' scheme='DCTERMS.W3CDTF	2022-11-01
DC.identifier	https://doi.org/10.1007/978-981-19-5538-9_11
DC.description	This version of the article has been accepted for publication, after peer review (when applicable) and is subject to Springer Nature’s AM terms of use, but is not the Version of Record and does not reflect post-acceptance improvements, or any corrections. The Version of Record is available online at: https://doi.org/10.1007/978-981-19-5538-9_11.
DCTERMS.abstract	Because dialogue system development involves a variety of factors and requires multifaceted consideration, design guidelines for such development would be helpful. Although a neural-based approach can be used, it requires a vast amount of dialogue data, which would take too much effort to collect in the case of a system for a specific, fixed-length dialogue. Furthermore, the system design should explicitly consider errors in automatic speech recognition and language understanding, because they degrade the user impression and are inevitable when the system talks with general users. Accordingly, we propose design guidelines for developing such dialogue systems. Systems developed with the aid of these guidelines took first place in two dialogue system competitions: the situation track of the second Dialogue System Live Competition and a pre-preliminary contest of the Dialogue Robot Competition. Our proposed design guidelines are to: (1) make the system take initiative, (2) prevent dialogue flows from relying too much on user utterances, and (3) include in utterances that the system understands what the user said. We describe details and examples for the systems designed for each of the two competitions.
DC.format	90021
citation_title	Design Guidelines for Developing Systems for Dialogue System Competitions
citation_author	Komatani, Kazunori
	Takeda, Ryu
	Nakashima, Keisuke
	Nakano, Mikio
citation_publisher	Springer Nature
citation_language	English
citation_date	2022-11-01
citation_journal_title	Lecture Notes in Electrical Engineering
citation_volume	943
citation_firstpage	161
citation_lastpage	177
citation_doi	https://doi.org/10.1007/978-981-19-5538-9_11
citation_public_url	https://hdl.handle.net/11094/90021

Design Guidelines for Developing Systems for Dialogue System Competitions

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